FINNPILOT PILOTAGE LTD - PILOT ORDER SERVICES Pilot order service is divided into three pilotage zones: Southern, Eastern and Western pilotage zones. The service is provided from Pilot Order Center in Helsinki. Advance notice 12 hours before the arrival or the departure: Give an advance notice to the Pilot Order Center 12 hours before the vessel’s arrival at the pilot boarding point or leaving the harbour. Vessels arriving to the pilot boarding point in Utö or Mariehamn shall provide advance notice 24 hours before their arrival at the site. A binding request 3 hours before the arrival and 2 hours before the departure: A binding pilotage request has to be made to the Pilot Order Centre three (3) hours before the vessel arrives at the pilot boarding point and two (2) hours before the departure from the harbour. The information can be provided on a request form www.pilororder.fi , or by e-mail, fax or telephone. If there is a change of more than one hour in the time given in the advance notice, the Pilot Order Centre must be informed of the change without delay. PILOT ORDER CENTER CONTACT INFORMATION Southern pilotage zone Helsinki pilotage area (Emäsalo, Helsinki and Porkkala) Hanko pilotage area Email: pilotorder.south@finnpilot.fi Tel: +358 (0) 400 907 977 Fax: +358 (0) 29 52 53010 Eastern pilotage zone Kotka pilotage area (Orrengrund, Haapasaari and Santio) Email: pilotorder.east@finnpilot.fi Tel: +358 (0) 400 907 978 Fax: +358 (0) 20754 6162 Saimaa Canal and Lake Saimaa Email: pilotorder.east@finnpilot.fi Tel: +358 (0) 40 487 3133 Fax: +358 (0 ) 29 52 53011 Western pilotage zone Sea of Archipelago pilotage area (Turku, Utö, Isokari and Maarianhamina) Sea of Bothnia pilotage area (Rauma, Pori, Kristiinankaupunki and Kaskinen) Gulf of Bothnia pilotage area (Vaasa, Pietarsaari, Kokkola, Kalajoki, Raahe, Oulu, Kemi and Tornio) Email: pilotorder.west@finnpilot.fi Tel: +358 (0) 400 907 979 Fax: + +358 (0) 29 52 53012 For more information www.finnpilot.fi